FAQ
Q:
Where is your warehouse located?
Our main warehouse is located in France (Brittany), offering next day and 48 hours delivery.
We also have other locations in the South of France and Northern Italy.
Q:
Where are you located?
We are a click away. Needen is an e-commerce platform with local warehouses across Europe.
Q:
Can I pick up my order?
Needen.co.uk is an online-based shop, so we do not have any physical storefronts. We ship everything directly from our warehouses right to your door for your own convenience. You can find all you need to know about our shipping on the following link: https://www.needen.co.uk/display/shipping_information
Q:
What is a coupon code?
In e-commerce and online shopping, a coupon code, or promo code, is a computer-generated code,
consisting of letters or numbers that consumers can enter into a promotional box on a site's shopping cart (or checkout page)
to obtain a discount on their purchase.
Q:
What promotions do you have right now?
We have a special deal or a promotion going on almost every day. Featured promotions get the banner treatment throughout the website.
Please browse our website to see if you can find a special deal or a promotion that suits your needs.
Please note that offered price reductions are already included on the amount advertised on the website
Q:
How do I contact you?
If for any reason you are still not able to find the answers for your inquiries please contact us through email at customerservice@needen.co.uk providing a brief description of your inquiry and you will be assisted by one of our customer service representatives as soon as possible.
Q:
Do I need to create an account to shop with you?
No, you can purchase through express checkout but we do invite you to create one so that you can have all your information stored for future orders.
Q:
Do you have a paper catalog you can send?
We do not have a physical catalog because we are constantly updating our product selection. We also do not feel that printing catalogues is environmentally sustainable.
Q:
How do I subscribe to the Newsletter?
On the bottom right corner you will find a box to insert your email address to subscribe to our Newsletter.
Q:
Can I get a quote of printed garments?
We, at Needen, have decided to concentrate all our efforts into providing customers with the best possible service as a wholesaler.
We have discontinued our custom printing services but we still have all the best styles for the best prices and you can even take advantage of our competitive quantity discounts. See the link below:
https://www.needen.co.uk/bulk-discounts
So, you can buy your blanks from us, take advantage of our discounts, and print locally afterwards, that way you'll save more money.
